Language Weaver will attend Call Center World in Berlin February 16-19, 2009.  This event is the largest international congress and trade fair for call center management in Europe.   

Check out the event brochure to learn more: http://www.callcenterworld.de/ccw/download/02-7125web_english.pdf

If you would like to setup a meeting with Language Weaver at this event, please contact us www.languageweaver.com/contact.

Hannah Grap, Director of Corporate Marketing for Language Weaver, talks about our upcoming webinar series focusing on customer care solutions in the latest Language Weaver podcast.

Customer care departments face special communications challenges to reach global customers in today’s growing digital economy. Automated language translation software now offers practical and effective business solutions for these challenges. Today, automated translation improves and enriches customer care communications across multiple languages with levels of volume, speed, and accuracy unattainable just a few years ago.

Based on the success of the technology in customer care, Language Weaver is pleased to host a complimentary webinar series focusing on the tangible benefits of using automated translation solutions in customer care environments.

The Language Weaver webinar series will address three primary topics:

- How companies can control global support costs with automated translation solutions
- How companies are currently using this technology to improve customer satisfaction
- What typical deployments look like in a customer support environment to meet ongoing translation requirements

“We are launching this webinar series because we understand the special challenges that customer care departments face every day,” said Hannah Grap, director of corporate marketing for Language Weaver. “Automated language translation is a proven, effective business tool that controls costs, improves customer satisfaction and contributes to the top line.”

You can listen to a podcast with Hannah about the webinar series here:

You can also subscribe to the Language Weaver podcast.

Language Weaver’s first customer care webinars are scheduled for February 12 at 9 a.m. PT and February 26 at 9 a.m. CET. We look forward to seeing you there!