Language Weaver has engaged a team from UCLA Anderson to research market entry and expansion opportunities in Japan. As a part of this research, we would appreciate your help in taking 3 minutes of your time to complete this brief survey for a chance to win an iPod shuffle! Winners will be notified by December 1st.  

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In order to accommodate our growing team, starting November 1st, Language Weaver’s new address is Howard Hughes Center, 6060 Center Drive, Los Angeles.

Language Weaver’s new TrustScore enables customers to generate automatic language translation with a quality score to ensure better customer communications. 

The numerical value, a rating from 1 to 5, five being the most accurate translation, predicts a score that a human would likely assign for the utility of the translation, which would then enable business users without knowledge of a foreign language to act upon the results of an automated translation.

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Language Weaver has been named a Fall 2009 Recognized Innovator Winner in ” Closing the Consumption Gap” at the Technology Services World (TSW) conference that took place Oct. 19 – 21, in Las Vegas.

Language Weaver was honored for its innovative, trusted automated translation technology which enables customer care executives to not only control automated translation on their own, but also control publishing of the translated content based on a recommendation from the Language Weaver system on the quality of the translation. 

Language Weaver was recently awarded the TSW Innovation Award for closing the customer consumption gap by the Association for Services Management International (AFSMI), the Service & Support Professionals Association (SSPA) and the Technology Professional Services Association (TPSA).

Mark Tapling, President and CEO of Language Weaver, shares tips for accelerating customer consumption.